Privacy Policy

1. Introduction

Welcome to Socials Hub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our social media scheduling and management platform.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through our website and services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: Information you add to your profile, such as a profile picture, job title, or company name.
• Content: Information you post, schedule, or upload through our Services, including text, images, videos, and other media.
• Social Media Account Access: When you connect your social media accounts, we request authorization to access certain information from these accounts.
• Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, and the contents of your message.
• Payment Information: If you subscribe to our paid Services, we collect payment details, which may include credit card information or other financial information.

2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Log Data: We record information about your use of our Services, such as your IP address, browser type, operating system, pages visited, and time spent on those pages.
• Device Information: Information about the device you use to access our Services, including device model, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information about your interactions with our Services, such as features you use and actions you take.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. For more information, please see our Cookie Policy.

2.3 Information We Collect From Third Parties

We may receive information about you from third parties, including:

• Social Media Platforms: When you connect your social media accounts to our Services, we receive information from those platforms according to your privacy settings on those platforms and their terms.
• Partners: We may receive information about you from our business partners, such as marketing partners or analytics providers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services;
• To create and maintain your account;
• To process and complete transactions;
• To send administrative information to you, such as changes to our terms, conditions, and policies;
• To communicate with you about our Services, including sending updates, security alerts, and support messages;
• To personalize your experience and deliver content and product features relevant to your interests;
• To understand how users use our Services to improve them;
• To respond to your comments, questions, and requests;
• To detect, prevent, and address technical issues, security breaches, and fraudulent or illegal activities;
• To comply with legal obligations;
• For any other purpose with your consent.

4. How We Share Your Information

We may share your information in the following circumstances:

• With Social Media Platforms: To post content on your behalf to social media platforms you've connected to our Services.
• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• For Legal Purposes: We may share your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• To Protect Rights: We may share information to protect the rights, property, or safety of Socials Hub, our users, or others.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information in certain circumstances.
• Withdraw Consent: If we process your information based on your consent, you can withdraw that consent at any time.

To exercise these rights, please contact us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. International Data Transfers

We may transfer your information to countries other than the one in which you live. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

8. Data Retention

We retain your information for as long as necessary to provide you with our Services and for legitimate and essential business purposes, such as maintaining the performance of the Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.

9. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]